Recovery Coach

Full Time
Peoria, Phoenix
Posted 2 years ago

RI International is a worldwide leader in creating and delivering innovative recovery-based mental health and substance use programs.

RI International, a worldwide leader in creating and delivering innovative recovery-based mental health and substance use programs, is seeking talented Peer Recovery Coaches for our Recovery Response Center located in Peoria, AZ. Join an exciting team of recovery leaders as we “create opportunities and environments that empower people to recover.”

The Recovery Response Center (RRC) is an innovative recovery-oriented crisis alternative that provides 24-hour inpatient support to people during a time of mental health and/or substance use crisis. Using our “no-force-first” best practice, involuntary and voluntary services are offered in our 23-hour Retreat and 16-bed Living Room. A team of psychiatrists, nurses, mental health professionals and peer support specialists offer hope and recovery solutions in a healing environment during a stay of one to five days.

The Recovery Coach provides peer support to create a No-Force-First recovery environment in a crisis response facility. Uses Recovery Coaching and the Recovery Pathways to maximize the opportunity to create recovery partnerships and a recovery environment. Acts as an advocate for the needs and rights of every person. Responds to critical situations that may require restrictive interventions as directed by Nursing personnel and/or Shift Coordinator. Must be able to document according to agency, contractual and regulatory guidelines.

We are currently looking for:

Recovery Coach/Peer Support Specialist

Duties include (but are not limited to):

  • Acts as an advocate for the needs and rights of every client
  • Provides a welcoming environment for all new clients
  • In a facility-based program, assists in completing guest registration to the Center
  • Orienting new guests to the Center including an introduction to staff; tour of the facility; explanation of guest rights and grievances, Center expectations and program schedule
  • Connects with new participants to obtain identifying and referral information, strengths, and solutions sought
  • Assisting guests with shower clean up, and any personal hygiene needs including eating, as needed using proper infection control procedures
  • Assures guests have necessary items for personal hygiene and comfort
  • Documents in Recovery Journal software per agency policies and procedures
  • Complete Environmental Scan and Safety checks as directed, removing any hazardous objects and recording findings as designated
  • Conduct wellness checks with guests with “risk-sharing” needs, completing required documentation
  • Provides on-going observation of guests for the purpose of reporting any significant changes
  • Assists clients in identifying their hopes and dreams and the solutions they are seeking by using the Recovery Coaching process to develop and record an individualized Recovery and Wellness plan
  • Provides peer support to engage clients in a recovery partnership based on the principles of mutuality and “being with, not fixing”
  • Models hope, personal responsibility, and self-advocacy by sharing his or her personal recovery story, how recovery goals can be respectfully met and how a belief in self is maintained


  • Min of High school diploma or GED, Degree in related field a plus
  • Successfully completed AZ State Peer Support Training or Peer Employment Training (PET) required
  • Proficiency in basic computer skills and typing
  • Demonstrated ability to effectively communicate both verbally and in writing
  • Experience working in a program serving people with mental disabilities needed

Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary function.

In addition to competitive pay, we offer an excellent benefits package including:

  • Medical, Dental and Group Life Insurance **
  • Employer Matching 401k Plan
  • Paid Holidays and PTO Program.

** Medical benefits packages offered to full-time employees only (30 hours per week or more).

Job Features

Job CategoryMental Health

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